FAQs

Frequently Aksed Questions

What happen when I change phone, do I have to pay again for all my deck of cards?

No, myDeck’n’I remembers all your purchases. Next time you tap on the ”Buy” button the deck of card will download immediately.

How can I delete an deck of cards?

You hold the finger 3-5 seconds on the icon. A cross will show. Tap on the cross and the deck of cards will be erased.

I have a client account, can I create an deck of cards even if I do not have a registered company?

Absolutely. That will work. The only thing you can not do, is to put them up for sales at The Plaza.

I am a business owner, how do I do to sell my royalty free images.

Download the app myDeck’n’I. Register as a Supplier. After that you will get more information how to do. Read more under Supplier.

Will my royalty free images, music and fonts show in all apps or do I have to upload my content in many places?

You only need to write one agreement and upload them in one place and the technology will take care of the rest.

I want to preview a deck of cards before I buy, is that possible?

Yes you may. In the info screen you can preview thumbnails.

When I create an deck of cards, what file format shall I use for the recording?

We recommend 1024 x 1024 jpg low resolution.